TERMS & CONDITIONS

Everlasting Blooms Hire Terms & Conditions (ABN 41998850289)

 
1. 10% non refundable deposit to confirm booking. Cancellations by client will forfeit all deposits paid. Full refund will be paid to client if we cancel the order due to unforeseen circumstances.

2. Balance payment can be made in CASH upon customer pick up or when we deliver. Payment can also be made via EFT (bank transfer)- 1 week prior to hire (minimum 7 business days prior to hire date).
3. Variations in refundable bond depending on quantity and must be paid with all hire.
4. Everlasting Blooms aims is to assist and provide quality products at affordable prices so we reserve the right to cancel any order if there are any kind or form of abusive or threatening behaviour by client.
5. A valid drivers license with current address must be presented upon picking up DIY hire or when our driver drops off items.
6. Customer must advise alternative location in case of wet weather for all outdoor setups. Minimum 24hr notice must be given.
7. We reserve the right to cancel backdrop installations if we deem it unsafe due to weather or unsuitable venue.
8. Everlasting Blooms shall not be liable for any license or parking fees required for venue/outdoor setups. All fees incurred must be paid by customer.
9. All equipment from DIY hire must be returned in its original condition & packaging. Glassware must be returned cleaned & dry. Wax must be cleaned off. Failure to do so will incur in loss of bond. Extra charges may apply if bond amount is not sufficient to cover replacement or repair cost.
10. All items must be returned by due date as specified on invoice unless prior arrangements have been made with Everlasting Blooms. 
11. DIY Hire is for 3 days. Late return fee will be deducted from bond (30% of hire order charged per day ).
12. Full replacement cost must be paid by customer if any storage boxes or containers provided get damaged during hire period.
13. Everlasting Blooms shall not be liable for any loss or damages arising out of the overloading, exceeding rated capacity, misuse, or abuse of the equipment by the customer.
14. Customer must pay all fees relating to debt recovery if damaged or lost items are not paid for within 14 days of invoice being issued.
15. By confirming a quote via email, signature or deposit payment, the Customer acknowledges & agrees to these terms & conditions.